Live online · In-house option
CQC Competency Programme for Senior Carers
Building confident senior carers who can recognise risk, lead safe care and support their teams.
About the course
Learning that makes
a practical difference.
Senior carers often carry significant responsibility.
They may supervise staff, administer medicines, respond to deterioration, coordinate care, communicate with healthcare professionals, document incidents and make decisions during evenings, nights and weekends.
Yet many senior carers have progressed into these responsibilities without a structured clinical-development programme designed specifically for their role.
The CQC Competency Programme for Senior Carers bridges the gap between basic care-worker training and the higher-level decision-making expected from experienced senior staff.
What you will learn
- Professional role, accountability and boundaries
- Leadership on shift
- Recognising deterioration
- Vital-sign awareness
- NEWS2/RESTORE2 awareness
- SBARD escalation
- Infection and sepsis
- Falls and post-fall response
- Diabetes emergencies
- Dehydration and reduced intake
- Dementia and delirium
- Medicines safety
- Mental capacity and consent
- Safeguarding and professional curiosity
- Risk assessment
- Care planning
- Accurate documentation
- Incident reporting
- Delegated healthcare activities
- Supervision and escalation
- Working with nurses, GPs, NHS 111 and emergency services
Competency approach
- Knowledge
- Scenarios
- Simulation
- Workplace observation
- Reflection
- Competency sign-off
Who will benefit from this course
Senior carers, senior healthcare assistants, team leaders and staff preparing to progress into senior roles.
The benefit to your service
The programme gives managers a structured way to develop and assess staff who carry significant responsibility but may not be registered healthcare professionals. It can support safer delegation, clearer escalation, stronger documentation and more consistent leadership during every shift.
Read the course introduction
Senior carers are often the people holding the service together when the manager or nurse is not standing beside them.
They may be asked to respond when a resident deteriorates, support medicines, supervise junior staff, speak to a GP, manage a fall, document an incident or decide when something needs escalating.
But how much structured development have they received for those responsibilities?
Our CQC Competency Programme for Senior Carers is designed to close that gap.
Rather than offering a collection of unrelated certificates, we bring together the practical skills senior carers need to lead safer care: deterioration, medicines, risk, documentation, capacity, safeguarding, escalation and clinical communication.
We then reinforce learning through realistic scenarios and competency assessment.
The aim is to give your service senior carers who don't just have experience - they can demonstrate the knowledge, judgement and practical competence required for their role.